Aug 2, 2011
Dear ______,
Just to inform you that Mr. (and Mrs.) ________ did not show at the appointment.
______ __________ and ______ _____, waiting for them since 10:30, can stay until 1:00 pm. Then they have to attend other obligations and the visit will be considered cancelled.
Best regards,
_____________
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Bad enough when it happens - But when people delay their vacation and the visitor is a no-show? Oh, and the winery folks prepared a nice lunch too. And the importer folks did their due diligence in getting the no-show to fill out a form. A lot of good it did the importer and the winery. All I can do is apologize to them profusely for something someone else didn't do.
Well, let's just say this is one of the easiest ways to incur my wrath for a very long time
Well, let's just say this is one of the easiest ways to incur my wrath for a very long time
But let's back track - This was a process we started back in June and then after the 4th of July holiday, we started sending out emails, via the importer and to the winery. Take a look at the process: